Privacy statement and cookies

Lovitall is responsible for the processing of personal data as shown in this privacy statement.

Personal data we process:
Lovitall processes your personal data when you use our services and/or when you provide this information to us. Below is an overview of the personal data we process:
– First and last name
– Phone number
– Email address
– IP address
– Internet browser and device type

Special and/or sensitive personal data we process:
Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have consent from parents or guardians. However, we cannot verify if a visitor is over 16. We recommend parents to be involved in their children’s online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at info@lovitall.pt, and we will delete this information.

Purpose and basis for processing personal data:
Lovitall processes your personal data for the following purposes:
– Sending our newsletter and/or promotional material
– Contacting you by phone or email if necessary to perform our services
– Informing you about changes to our services and products

Automated decision-making:
Lovitall does not make decisions with significant consequences for individuals based on automated processing. This refers to decisions made by computer programs or systems without human involvement (e.g., Lovitall staff).

How long we retain personal data:
Lovitall does not retain your personal data longer than necessary to achieve the purposes for which the data is collected. We keep your data until you explicitly request us to delete it.

Sharing personal data with third parties:
Lovitall only provides data to third parties if necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use:
Lovitall only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. You can opt out of cookies by adjusting your internet browser settings to no longer store cookies.

Accessing, modifying, or deleting data:
You have the right to view, correct, or delete your personal data. You can also withdraw your consent for data processing or object to the processing of your personal data by Lovitall. Additionally, you have the right to data portability. To exercise these rights or submit a complaint, contact us at info@lovitall.pt.

To ensure that the request for access is made by you, we ask you to include a copy of your ID with the request. Please black out your photo, MRZ (machine-readable zone at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

You also have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we secure personal data:
Lovitall takes data protection seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe your data is not properly secured or there are indications of misuse, please contact us at info@lovitall.pt.